Question 1

What services does FixHub offer?

Accepted Answer

FixHub offers laptop repair, desktop repair, tech accessories (on request), digital marketing, SEO, website development, and website repair. We are a one-stop tech and digital services partner for individuals and businesses in Pune.

Question 2

How long does a laptop or desktop repair take?

Accepted Answer

Most laptop and desktop repairs are completed within 2–48 hours depending on the issue. We always give you a clear timeline before starting and keep you updated throughout the process.

Question 3

Do you use genuine/original parts?

Accepted Answer

We use genuine OEM parts whenever available. For devices where OEM parts aren't available, we use premium-grade aftermarket parts and clearly inform you before proceeding. We never compromise on quality.

Question 4

How do you ensure the work is done correctly?

Accepted Answer

We follow a structured process for every job — thorough diagnosis or discovery, client approval before starting, milestone updates during execution, and a final quality review before handover. We do not close any job until you are completely satisfied.

Question 5

Do you offer doorstep/home service in Pune?

Accepted Answer

Yes! We offer doorstep pickup and delivery within Pune for laptop and desktop repairs. Our technicians can also visit your home or office for on-site support. Contact us to arrange a visit.

Question 6

Is my data safe during a device repair?

Accepted Answer

Absolutely. We prioritise data privacy. Our technicians are trained not to access personal data. We recommend taking a backup before submitting your device, and we will never share or access your personal information.

Question 7

What laptop brands do you repair?

Accepted Answer

We service all major laptop brands including Dell, HP, Lenovo, Asus, Acer, Apple MacBook, MSI, Samsung, and more. Contact us if you have a less common brand — we very likely service it.

Question 8

How do I get started with digital marketing or SEO?

Accepted Answer

Simply contact us via WhatsApp, call, or the contact form. We will schedule a free discovery call to understand your business goals, review your current online presence, and share how we can help you grow.

Question 9

How long does it take to build a website?

Accepted Answer

Timelines vary by project scope. A standard business website typically takes 7–14 days. E-commerce sites and custom projects may take 3–4 weeks. We always give a clear timeline upfront and keep you updated throughout.

Question 10

Can you fix my existing website if it is broken or hacked?

Accepted Answer

Yes — website repair is one of our core services. We handle broken layouts, plugin conflicts, hacked sites, performance issues, SSL errors, and more. Contact us with your issue and we will assess and fix it quickly.

Question 11

How long before I see SEO results?

Accepted Answer

SEO is a long-term investment. Most clients begin seeing measurable improvements in rankings and traffic within 3–6 months. We provide monthly reports so you can track progress throughout the engagement.

Question 12

Do you supply tech accessories?

Accepted Answer

Yes — we supply tech accessories for laptops, desktops, and mobile devices on request. Contact us with your specific requirements and we will check availability and get back to you promptly.

Question 13

How do I contact FixHub?

Accepted Answer

You can reach us via WhatsApp, phone call, or the contact form on our website. WhatsApp is the fastest way to get a response — we typically reply within minutes during business hours.

Question 14

Do you provide invoices for your services?

Accepted Answer

Yes, we provide a GST-compliant invoice for every service. The invoice includes a clear breakdown of the work performed, parts used, and service timeline.

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